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Customer Relationship Management

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy, 2 edition

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy, 2 edition by Roger J. Baran and Robert J. Galka
English | 2016 | ISBN: 1138919519, 1138919527 | 456 pages | PDF conv | 6,5 MB
"Advances in Customer Relationship Management" ed. by Daniel Catalan-Matamoros

"Advances in Customer Relationship Management" ed. by Daniel Catalan-Matamoros
ITAe | 2012 | ISBN: 9789535105169 | 154 pages | PDF | 8 MB

This book puts forth a conceptualization that attempts to not only outline Customer relationship management (CRM) domain but also to reconcile the divergent perspectives found in the academic and popular literature. This book presents innovative proven methods for determining whether a CRM strategy for changing the way a company provides service (by adding new technology, processes, and procedures) will realize the return on the investment projected. It could be a great help to CRM personnel, student, managers and any one that works directly or indirectly with customers.

Statistical Methods in Customer Relationship Management  eBooks & eLearning

Posted by DZ123 at May 24, 2019
Statistical Methods in Customer Relationship Management

V. Kumar, J. Andrew Petersen, "Statistical Methods in Customer Relationship Management"
English | 2012 | ISBN: 1119993202 | PDF | pages: 285 | 1.9 mb

Lynda - Nonprofit Customer Relationship Management with Salesforce  eBooks & eLearning

Posted by U.N.Owen at Aug. 31, 2017
Lynda - Nonprofit Customer Relationship Management with Salesforce

Lynda - Nonprofit Customer Relationship Management with Salesforce
Size: 286 MB | Duration: 1h 49m | Video: AVC (.mp4) 1280x720 15&30fps | Audio: AAC 48KHz 2ch
Genre: eLearning | Level: Beginner | Language: English

Explore how to improve the operation of your tax-exempt organization using the Salesforce Nonprofit Success Pack (NPSP), a leading cloud-based customer relationship manager for NGOs.

Customer Relationship Management Systems Handbook  eBooks & eLearning

Posted by Jeembo at June 8, 2019
Customer Relationship Management Systems Handbook

Customer Relationship Management Systems Handbook by Duane E. Sharp
English | 2002 | ISBN: 0849311438 | 264 Pages | PDF | 6.0 MB

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and analytical processes for managing each customer on an individual basis.

Customer Relationship Management: Concepts and Technologies (3rd edition)  eBooks & eLearning

Posted by ChrisRedfield at March 1, 2019
Customer Relationship Management: Concepts and Technologies (3rd edition)

Francis Buttle, Stan Maklan - Customer Relationship Management: Concepts and Technologies (3rd edition)
Published: 2015-05-04 | ISBN: 1138789828, 1138789836 | PDF | 426 pages | 5.68 MB

Customer Relationship Management  eBooks & eLearning

Posted by AlenMiler at Feb. 26, 2019
Customer Relationship Management

Customer Relationship Management by Ed Peelen
English | December 26, 2013 | ISBN: 0273774956 | 413 pages | PDF | 14 Mb

Customer Relationship Management (Repost)  eBooks & eLearning

Posted by leonardo78 at June 6, 2017
Customer Relationship Management (Repost)

Customer Relationship Management by Kristin L. Anderson, Carol J. Kerr
2001 | ISBN: 0071379541 | 176 pages | PDF | 2,95 MB

This reader-friendly series is must read for all levels of managers

All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.
Customer Relationship Management (CRM). Überblick über ein neues Paradigma des Marketings (German Edition)

Customer Relationship Management (CRM). Überblick über ein neues Paradigma des Marketings (German Edition) by Christopher Holfeld
German | Feb. 4, 2015 | ASIN: B01LXTNRNZ | 21 Pages | PDF | 1 MB

Studienarbeit aus dem Jahr 2014 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,3, Johann Wolfgang Goethe-Universität Frankfurt am Main (Abteilung Marketing, Insb. Dienstleistungsmarketing Fachbereich Wirtschaftswissenschaften), Veranstaltung: Grundlagen der empirischen Kundendatenanalyse - Fundamentals of Empirical Analysis of Customer Data, Sprache: Deutsch, Abstract: Im Rahmen dieser Seminararbeit zu „Empirischer Kundendatenanalyse“ wird nun ein Lite-raturüberblick zum „Customer Relationship Managements“ gegeben.

Customer Relationship Management: Concept, Strategy, and Tools (Repost)  eBooks & eLearning

Posted by Maks_tir at Oct. 19, 2018
Customer Relationship Management: Concept, Strategy, and Tools (Repost)

Customer Relationship Management: Concept, Strategy, and Tools (Springer Texts in Business and Economics) by V. Kumar
English | 20 Oct. 2012 | ISBN: 3642201091 | 414 Pages | PDF | 4.37 MB